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How do I convince Digital Editions that I don't have JAWS/NVDA running?

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Windows 7, DE 2.0

 

We are unable to move from page to page in a document with PgUp/PgDn keys, or by using the scroll bar at the bottom of the pane.  It apears that DE thinks JAWS/NVDA is running.  As far as we can tell, those programs aren't even installed. 

 

Is there a DE installation parameter that drives this?  Or a toggle somewhere that can be used to turn JAWS/NVDA mode off?


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